Terms

Terms and Conditions

These terms describe the basic rules for customers and driver partners using BrijMove services.

Use of BrijMove

BrijMove is a local mobility platform for booking bike rides, e-rickshaws, cabs, delivery and goods transport services across selected Brij region routes.

Users must provide accurate account, contact, pickup, drop, vehicle and document information where applicable.

Bookings and fares

Fare estimates may depend on service type, distance, minimum fare rules, waiting charges and customer or driver counter offers.

The final payable amount can depend on the accepted fare, trip completion, waiting time, route changes or support adjustments.

Customer responsibilities

Customers should provide correct pickup and drop information, be available after booking confirmation and use driver contact details only for the active booking.

Customers should not misuse cancellations, contact details, driver information or the booking system.

Driver partner responsibilities

Driver partners must keep account, vehicle, document and availability information accurate and follow local laws, safety rules and platform instructions.

Driver partners should not bypass BrijMove after receiving customer contact details through a confirmed booking.

Payments, wallet and commission

BrijMove may support cash payments, online wallet recharge or other payment methods as enabled in the app.

Platform revenue or commission may be deducted from completed bookings according to the active platform rules.

Changes and support

BrijMove may update app features, service areas, pricing rules, driver approval rules and these terms as the service grows.

For questions, disputes or support requests, users can contact BrijMove through the contact page.