Privacy
Privacy Policy
This policy explains how BrijMove handles customer and driver partner data for ride, delivery and goods transport services.
Information we collect
BrijMove may collect account details such as name, phone number, email address and profile information when customers or driver partners sign in or update their profile.
For bookings, we may collect pickup and drop details, route notes, fare estimates, accepted fares, booking status, trip timestamps and support-related information.
For driver partners, we may collect vehicle details, approval documents, wallet and recharge information needed to review accounts and operate booking services.
Location data
BrijMove uses location data to help customers set pickup points, find nearby driver partners, show live trip updates and support driver availability during active use.
Location data is used for ride, delivery and transport operations. If background location is introduced later, the app will request the required permission and explain its use before enabling it.
How we use data
We use data to create and manage accounts, estimate fares, assign bookings, show trip progress, contact users after booking confirmation, review driver and vehicle approvals, provide support and improve service reliability.
Customer and driver contact details may be shared with each other after a booking is confirmed so the trip can be coordinated.
Sharing and service providers
We may share limited data with technology providers used for maps, hosting, notifications, payments, analytics, communication and customer support.
We may also disclose information where required for safety, fraud prevention, legal compliance, dispute handling or law enforcement requests.
Retention and deletion
We keep personal data only as long as needed for account operation, completed transactions, safety, fraud prevention, legal compliance and business records.
Users can request account or personal data deletion through the data deletion page or by contacting BrijMove support.
Contact
For privacy questions, account requests or data deletion help, contact support@brijmove.com or the local support team listed on the contact page.